Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. You may request a cancellation within 1 hour of purchase by contacting our support team.

Are your materials sustainably sourced?

Venado is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and supply chains that adhere to fair labor standards.

Do you restock items that are sold out?

Many of our core pieces are restocked seasonally. You can sign up for 'Back in Stock' notifications on the specific product page.

How should I care for my Venado garments?

Care instructions are printed on the internal labels of our clothing. Generally, we recommend cold washes and air drying to preserve fabric integrity.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.